At Business Women’s Association event, Margarita Pilkienė, one of the strongest ISM lecturers, spoke on the theme “Classics and Innovation in Personnel Management”. The speaker welcomed the large-scale business women’s audience and stressed the importance of knowledge sharing and development.

The lecturer discussed the most relevant functions of the personel, such as the introduction of new employees, further motivation, and its maintenance.  In larger companies, is important to have different people, such as the strategist, the agent of changes, the head of administration, the employee champion, who directly communicates with them.  One person can not do everything, various functions of the activity need different skills, distribution of activities.

The Classics are still alive. Specialization is actual at the Classics. It is very important to know exactly what is happening in the organization (diagnosis), and which direction the organisation moves.  After 20 years, the integrated role will be more important, the wide view to the universe. It will be important to invest in employees’ activities and apply various new programs. Everything has its cost. In order to calculate the investment result, data analysts will be required.

The learning objectives will change, instead of chaotic learning. Employee loyalty, engagement, personal responsibility, employer’s and company image formation, and high work standards will become even more important.

Flexibility in work and confidence in it are important. Lithuania currently has the lowest confidence index, which also affects labor relations. In the future, mentoring will be on both sides – not only the younger will learn from the older people, but also older from the younger. Openness and transparency are also very important.

The strategy is the center of everything. As a good manager, we have to bypass all corners of the company. We have continuosly learn from failures and implement changes.

The speaker presented examples of Innovation in Personnel Management:

• SAS: antistress program. Free Zone Project.
• Google: Leisure, Play Area, free massage courses.
• Nissan: It’s back to the model when executives are choosing employees themselves.
• Linkedin: Work hard – play hard. Creativity Day once a month.
• Boston consulting group: promotes openness.
• Ford: Improving communication by eliminating emotions based only on facts.
• Rolls Roys: Trainee Program.

Popular Practices in Lithuania:

• Perception of a psychological contract: what do we expect from each other? People are hoping for one, leaders for different. Communication helps to avoid misunderstandings.
• Gamification
• Socio-criticism: (general decision-making)
• Shadowing: production and trade specialists cooperate, exchange information. Interaction between different sections.
• Team building.

New – is well forgotten old. Not necessarily new is the best solutions.  Motivational tools and stress relief must be implemented at work, not not an employee’s leisure account.

About lecturer:

MARGARITA PILKIENĖ

Organization Psychology Program Manager, Psychologist

Taught at the ISM Executive School Leadership School, leads the Applied Psychology programs, takes part in international research leadership and research projects, conducts research in organizations, focuses on leadership in psychology, advises companies on management and personnel management, provides coaching Consultation, Business Case Studies.